Return Policy

Returns

Each candle is hand-made in small batches, and due to the nature of our products, we do not offer returns or exchanges unless the item is damaged during shipping.

Damages

We take pride in carefully packaging each candle to ensure it's safe arrival and use a large amount of biodegradable peanuts!

However, incidents do happen during shipping, and should you receive a candle that has been damaged in transit, please contact us in order to receive a refund or replacement. We're happy to help!

We will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 7 days of delivery.

Please contact us at contact@poetryinajarcandles.com